Privacy Policy

Globazur Group / Groupe Globazur (hereinafter "Globazur", "we", "our", or "us"), a bilingual professional services firm headquartered in Ottawa, Ontario, Canada, operates the website https://www.globazurgroup.com (the "Service").

This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal data when you use our Service, and the rights available to you with respect to that data.

By using the Service, you consent to the collection and use of your information in accordance with this policy.

Information We Collect

1. Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information ("personal data"), including:

• First and last name
• Email address
• Phone number
• Organization or company name
• Mailing address, city, province/state, postal code
• Preferred language(s) of communication (French, English)

2. Usage Data

We automatically collect certain data about how the Service is accessed and used, including: IP address, browser type and version, pages visited, date and time of access, time spent on pages, and other diagnostic data.

3. Tracking Data and Cookies

We use cookies and similar tracking technologies to analyze activity on our Service. You may configure your browser to refuse cookies; however, some features of the Service may then be limited.

Types of cookies used:

• Session cookies – essential to the functioning of the Service
• Preference cookies – to remember your settings and preferences
• Analytics cookies – to measure and improve the performance of the Service

Use of Data

Globazur Group uses the collected data for the following purposes:

• To provide, maintain, and improve our Service
• To respond to your inquiries and provide quality customer support
• To notify you of changes to our services or terms
• To analyze usage of the Service in order to optimize its performance
• To detect, prevent, and resolve technical or security issues
• To comply with our legal and regulatory obligations
• To send you communications, subject to your explicit consent (see Section 7)

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Your explicit consent, obtained when submitting a contact form or inquiry
• The performance of a service contract to which you are a party
• Compliance with our legal obligations
• Our legitimate interests, to the extent they do not override your fundamental rights

You may withdraw your consent at any time by contacting us at contact@globazurgroup.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.

Note: If you are located in the European Union or the United Kingdom, the processing of your data is also governed by the General Data Protection Regulation (GDPR).

Data Retention and Destruction

Globazur Group retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy our legal and regulatory obligations.

Upon expiry of the retention period, your personal data is securely deleted or anonymized so that it can no longer be associated with your identity.

Communications and Canada's Anti-Spam Legislation (CASL)

In accordance with Canada's Anti-Spam Legislation (CASL), Globazur Group only sends commercial electronic messages (newsletters, service offers, etc.) to individuals who have provided their express or implied consent.

Every commercial communication we send includes:

• Clear identification of Globazur Group as the sender
• A simple and functional unsubscribe mechanism
• Our complete contact information

To unsubscribe from our communications at any time, send an email to contact@globazurgroup.com with the subject line "Unsubscribe". Your request will be processed within ten (10) business days.

Data Transfer

Your personal data is stored and processed in Canada. If you access our Service from outside Canada, please note that your data will be transferred to and processed in Canada, where data protection laws may differ from those of your country or territory.

Globazur Group takes all reasonably necessary steps to ensure that your data is treated securely. No transfer of personal data to a third party or another country will take place without adequate security measures in place.

Disclosure of Data

Globazur Group may disclose your personal data in good faith where such action is necessary to:

• Comply with a legal or regulatory obligation
• Protect and defend the rights or property of Globazur Group
• Prevent or investigate potential wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

We do not sell, rent, or share your personal data for commercial purposes without your prior consent.

Third-Party Service Providers

We may engage third-party companies ("service providers") to operate our Service or to assist us in analyzing how it is used. These third parties have access to your personal data only to the extent necessary to perform their tasks and are obligated not to disclose or use it for any other purpose.

1. Website Platform (Wix)

Our website is hosted on the Wix platform. Data submitted through contact forms may be processed by Wix in accordance with its privacy policy: https://www.wix.com/about/privacy

2. Analytics Tools (Google Analytics)

We use Google Analytics to analyze traffic and usage of our website. Google may use this data to personalize its own advertising services. You may opt out via the Google Analytics opt-out browser add-on. For more information: https://policies.google.com/privacy

Data Security

The security of your personal data is a priority for Globazur Group. We implement reasonable technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

In the event of a data breach likely to cause you harm, we will notify you as promptly as possible in accordance with applicable legal obligations.

Protection of Minors

Our Service is intended exclusively for individuals aged 18 years or older. Globazur Group does not knowingly collect personal data from minors under the age of 18.

If you are a parent or legal guardian and become aware that your child has provided us with personal data, please contact us immediately at contact@globazurgroup.com. We will take the necessary steps to delete that information from our systems as promptly as possible.

Your Rights

1. Under PIPEDA (Federal Canada)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

• Right of access to the personal data we hold about you
• Right to correction of inaccurate or incomplete information
• Right to withdraw your consent to the processing of your data
• Right to file a complaint with the Office of the Privacy Commissioner of Canada

Office of the Privacy Commissioner of Canada: www.priv.gc.ca · 1-800-282-1376

2. Under Law 25 (Quebec)

For clients and partners located in Quebec, the Act to modernize legislative provisions respecting the protection of personal information (Law 25, in force since 2022–2023) grants enhanced rights, including:

• Right to data portability (to obtain a copy in a common technological format)
• Right to de-indexation or cessation of dissemination of your information
• Right to be notified in the event of a confidentiality incident affecting you
• Right to file a complaint with the Commission d'accès à l'information du Québec (CAI)

Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca · 1-888-528-7741

3. Under the GDPR (European Union / United Kingdom)

If you are located in the European Union or the United Kingdom, you also benefit from the following rights under the GDPR:
• Right of access, rectification, and erasure of your data
• Right to restriction of processing and data portability
• Right to object to the processing of your data
• Right to lodge a complaint with your local supervisory authority

To exercise any of these rights, contact us at contact@globazurgroup.com. We will respond to all requests within 30 days.

Links to Other Sites

Our Service may contain links to third-party websites not operated by Globazur Group. If you click on an external link, you will be redirected to that third party's website. We strongly recommend that you review the privacy policy of every site you visit.

Globazur Group assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect upon publication on this page, with an updated effective date. For significant changes, we will notify you by email or through a prominent notice on our Service.

We encourage you to review this page regularly. Your continued use of the Service after any modifications are published constitutes your acceptance of the updated policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data:

Globazur Group / Groupe Globazur
Ottawa, Ontario, Canada
Email / Courriel: contact@globazurgroup.com
Website: www.globazurgroup.com

© 2026 Globazur Group · Ottawa, Canada · FR | EN